Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We provide a 1–hour solution warranty with all our hosting services packages, meaning each individual support question you post is going to be replied to within 60 minutes max. Our support company members are taught to instantly remedy any issue and to offer you quick information on any concern that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time necessary. Our team of specialists will be on the web for you 24x7x365 to reply to all your doubts and to fix any issue you will likely have. You can post a help and support ticket from your Hosting Control Panel or send us an e–mail message any time. Also, on working days, you are able to give us a call or make use of the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • We have integrated a substantial information base into the Control Panel so that you could have practical step by step instructions whenever you want. Each area of the Control Panel features its own contextual help area presenting a selection of how–to articles. We have also prepared video clips to present you with a more effective visual representation of exactly how to perform any presented procedure.