Website Migration

A: If your present web hosting provider can no longer match the necessities of your website, or when you suffer from constant downtime, or if you have to wait for hours for the help desk support team to reply to you, it may be smart to switch your provider, i.e. to transfer all the files for your websites along with your databases from your current provider to your new provider. At Low Cost, we understand that this can be difficult & time–consuming. This is why we’ll do all that for you for free!Our highly proficient technical team reps will migrate your website content from your current hosting provider to us. Our technicians have a lot of experience migrating web sites and are able to handle anything – from a typical WordPress–driven weblog or Joomla^™–based site, to a highly elaborate, custom–built web application.

A: While we cannot give you an exact time window, since there are many factors, including the physical size of the files and databases, the physical location of the current host’s server, the complexity of your website and the present workload of our Website Migration Department, etc., we’ll do our very best to transfer your website within 48 hours, and in some cases – within 24 hours (in case the content is not large).

A: We’ll need the login details for your old hosting provider’s Control Panel along with the site’s name (domain name).

A: Our Privacy Policy is an inseparable part of the contract that we’ll have with you as a customer. We are focused on protecting the security of the personal information gathered from the customers. To do that, we employ technical safety measures to avoid the loss, the misappropriation, the alteration or the unauthorized leak of the personal details under our control. The safety measures include, but are not limited to: physical, electronic and managerial operations to protect and secure the info that we receive on the World Wide Web. When we request customers to provide financial info (for example, a credit card number), this info is secured using the SSL (Secure Sockets Layer) encryption technology.

A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your old web hosting provider. As soon as the transfer is complete, we will make certain that everything is working properly and that the integrity of your content is not jeopardized before telling you that the transfer is done. Then we will tell you how to move the domain over to your hosting account with us and how to modify your DNS settings.

A: While we move your web content, your hosting provider won’t be aware of the migration at all. We will never contact them in any way.

A: We can migrate your website from any web hosting provider or any Linux–powered hosting platform so long as we can obtain access to the Control Panel and there is FTP access available.The only web sites that we cannot transfer are the ones based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.