Many users who begin using their 1st web hosting account, or change companies, frequently have questions in regard to how particular procedures are accomplished or have troubles setting up different things like e-mails, website settings, and so on. For this reason, a lot of web hosting providers have prepared documentation with standard questions and problems so as to help their customers get info swiftly and easily. Consequently, the technical support engineers can spend more time on real issues that given customers may be experiencing, since the solution for the minor things will already be available on the World Wide Web and clients will be able to easily handle them without having to get in touch with the client support staff. Having in-depth documentation is pretty important, particularly for new clients with no practical experience at all, as the hosting service involves a vast number of functions and lots of people can get confused about what action to take. A good knowledge base can both help you accomplish the procedures that you need and become aware of how the web hosting service functions as a whole.
Extensive Online Documentation in Hosting
Our hosting packages come with an exhaustive knowledge base where you can find information on all the difficulties that you could possibly bump into and their resolutions. You can get to know how to create and administer a mailing list, how to use an .htaccess configuration file, or how to proceed in case the settings of your mail client are accurate, but you are unable to send emails, for instance. We have done our utmost best to be as comprehensive as possible and to cover all possible options so as to save you time and energy and to offer you different solutions for every single problem. The knowledge base contains informative articles too – both generic ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia Control Panel. You can find relevant articles about particular features and functions in every Control Panel section, whereas if you’d like to browse through the whole article list, you should visit the dedicated Help section.
Extensive Online Documentation in Semi-dedicated Hosting
The Help section of the Hepsia hosting Control Panel, which comes with our Linux semi-dedicated hosting, will allow you to access the elaborate online documentation that we’ve compiled for you. The articles contain general info on our web hosting services, educative guides about the separate functions that you can make use of, plus troubleshooting instructions that can help you recover common problems that you may come across. The topics that we have covered include pretty much everything, from uncomplicated things such as how to host a brand new domain in the account, to more elaborate ones such as which SSH commands are allowed on the servers. Articles that are dedicated to the features of a certain section of the Control Panel will always be available on the right-hand side of the page that you are on, whilst the full article list is accessible through the all-inclusive Help section.