Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? Which services in particular can VPS and dedicated server users use?
Apart from having more system resources, a good reason why you may get your own web server and use it instead of a shared Internet hosting plan is the fact you'll be able to install and run a wide variety of software. With a shared account, you'll be able to use applications, that do not require root access and are not set up server-side, so in the event that you need particular software for your websites, you can't do the installation on a shared web server. This isn't the case with a server of your own where you'll be able to install whatever you wish. The downside is that you may not have much experience and handling your own machine is more difficult that managing a shared Internet hosting account where the company takes care of the majority of things. This is why we offer another service for our server plans called Installation & Troubleshooting and you can make use of it any time that you come across any difficulties with the administration of your server.
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Installation and Troubleshooting in VPS Hosting
You could add the upgrade with a few mouse clicks whenever you need it and regardless of the
virtual private servers package which you have chosen. This may be done either during the order procedure in case you think that you will need help from the very start or at a later time from the VPS billing Control Panel in the event that you have issues with any software on the web server. Our competent admins can easily install or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade provides 60 minutes of custom work and you could use it whenever you want. The vast majority of tasks take less than that, consequently the remaining time will be available for the future and you shall be able to see it inside the billing CP at any time. You can use the upgrade as a separate service or on top of the 30 minutes of custom work which are part of our Managed Services upgrade.
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Installation and Troubleshooting in Dedicated Web Hosting
In case you require our upgrade for any reason, you could add it to your
dedicated server with a few clicks through your billing CP or if you need some custom work on the machine as soon as it's set up, you can obtain the upgrade during the signup procedure and inform us what do you require to be carried out, so everything shall be ready once your machine is working. 60 minutes of custom work are added to your account each and every time you get the upgrade, so you can employ this service as frequently as you require. If some task requires less time to be finished, you'll not lose the remaining minutes and they'll be available for future tasks. Our upgrade will enable you to concentrate on developing and promoting your sites without wasting time on maintaining the dedicated server or the software installed on it. You may take advantage of it if you also use our Managed Services upgrade, but the 30 minutes it includes aren't enough to carry out all tasks that you require.